Warranty Resale

Resale Brands Warranty Information

Cable Warranties

Guitar Warranty (Gibson, Epiphone, Kramer) - One (1) Year Manufacturer's Defect

The Warranty on all guitars and basses from Gibson or their associated brands (Including USA, Custom Shop, Memphis and Acoustic Divisions, OAI, Epiphone, Kramer and Steinberger) is warranted to be free from defects in workmanship for one year from the date of the original purchase. Contact your authorized Gibson / Epiphone dealer to repair this product. Warranty valid in Canada and may vary in other territories. Subject to limitations contained in this warranty. This Warranty does not cover:

1. Any instrument that has been altered or modified in any way, or upon which the serial number has been tampered with or in any way altered.
2. Any instrument that has been damaged due to misuse, negligence, accident of improper operation.
3. The subjective issue of tonal characteristics.
4. Shipping damages of any kind.
5. Normal use wear and tear (i.e. worn frets, worn machine heads, worn plating, string replacement, general setup, or damages to, discoloration of or cracks in the instrument finish for any reason.)
6. Any instrument that has been purchased from an unauthorized dealer, or upon which unauthorized repair or service has been performed.
7. The playability of an instrument whose "action" is lower than the standard factory action.

Denver Guitars - One (1) Year Manufacturer's Defect

This new Denver product is warranted to be free from defects in workmanship for one year from the date of the original purchase. Contact your authorized Denver dealer to repair this product. Warranty valid in USA and Canada and may vary in other territories. Subject to limitations contained in this warranty. This warranty does not cover:

1. Any instrument that has been altered or modified in any way, or upon which the serial number has been tampered with or in any way altered.
2. Any instrument that has been damaged due to misuse, negligence, accident of improper operation.
3. The subjective issue of tonal characteristics.
4. Shipping damages of any kind.
5. Normal use wear and tear (i.e. worn frets, worn machine heads, worn plating, string replacement, general setup, or damages to, discoloration of or cracks in the instrument finish for any reason.)
6. Any instrument that has been purchased from an unauthorized dealer, or upon which unauthorized repair or service has been performed.
7. The playability of an instrument whose "action" is lower than the standard factory action.

Apex Microphones & Headphones - Two (2) Years Manufacturer's Defect

Two Year Limited Warranty: If this product should fail within two years of the original purchase date due to a manufacturing defect, simply return the product to your Apex Dealer with the original proof of purchase and it will be repaired free of charge. This warranty excludes damage considered by the vendor to be the result of improper installation, normal wear, abuse or shipping damage. See your Apex Dealer for Details. Warranty valid in Canada and the United States. Other territories may vary.

ART Products - Three (3) Years Manufacturer's Defect (2 years on Microphones)

In Canada and the United States, all ART products are covered by a 3-year warranty against manufacturer’s defect from the original purchase date.
This warranty excludes normal wear and tear and damage considered by the vendor to be the result of abuse, improper installation, or shipping damage.

Orion Lighting - One (1) Year Manufacturer's Defect

One Year Limited Warranty: If this product should fail within one year of the original purchase date due to a manufacturing defect, simply return the product to your Orion dealer with the original proof of purchase and it will be repaired free of charge. This warranty excludes damage considered by the vendor to be the result of improper installation, normal wear, abuse or shipping damage. See your Orion dealer for details. Warranty valid in Canada and the United States. Other territories may vary.

KRK Studio Monitors - One (1) Year Manufacturer's Defect

KRK products are warranted to be free from defects in workmanship for one year. This warranty excludes damage considered by the vendor to be the result of normal wear, abuse or shipping damage. Contact your authorized KRK dealer for repairs. Warranty Valid in Canada and may vary in other territories.

Snark Tuners & Accessories - One (1) Year Manufacturer's Defect

All Snark products are warranted to be free from defects in workmanship for one year. This warranty excludes damage considered by the vendor to be the result of normal wear, abuse or shipping damage. Contact your authorized Snark dealer for repair or replacement. Warranty Valid in Canada and may vary in other territories.

Gibson ProAudio (Monitors) - One Year Manufacturer's Defect

Gibson ProAudio products are warranted to be free from defects in workmanship for one year. This warranty excludes damage considered by the vendor to be the result of normal wear, abuse or shipping damage. Contact your authorized Gibson ProAudio dealer for repairs. Warranty Valid in Canada and may vary in other territories.

Hughes & Kettner - Two (2) Years Manufacturer's Defect

This Hughes and Kettner product is warranted to be free from defects in workmanship for two years (one year for speakers). This warranty excludes damage considered by the vendor to be the result of normal wear, abuse or shipping damage. Contact your authorized Hughes & Kettner dealer to repair or exchange this product. Warranty Valid in Canada and may vary in other territories.

Gallien Krueger Amplifiers - Two (2) Years Manufacturer's Defect

This Gallien & Krueger product is warranted to be free from defects in workmanship for two years (one year for speakers). This warranty excludes damage considered by the vendor to be the result of normal wear, abuse or shipping damage. Contact your authorized Gallien & Krueger dealer to repair or exchange this product. Warranty valid in Canada and may vary in other territories.

Truetone

Truetone V3 (as well as Visual Sound V3 and V2 series) warranties are for the lifetime of your product. All other products have a one (1) year warranty from the date of purchase for all new equipment. Repairs within these periods will be free of charge if the problem is from a manufacturing defect and is not caused by the end user.  Unauthorized modifications done to Truetone/Visual Sound products will void the warranty, even if done by techs who specialize in "mods". Contact your authorized Truetone dealer to repair or exchange this product. Warranty valid in Canada and may vary in other territories.

LR Baggs - One (1) Year Manufacturer's Defect

LR Baggs products are warranted to be free from defects in workmanship for one year. This warranty excludes damage considered by the vendor to be the result of improper installation, normal wear, abuse or shipping damage. Contact your authorized LR Baggs dealer for repairs. Warranty Valid in Canada and may vary in other territories.

Mapex Drums & Hardware

All MAPEX products purchased in Canada are covered under a limited one (1) year warranty to the original purchaser against defective material and workmanship. Defects caused as a result of normal wear, handling, negligence, temperature, humidity, corrosive atmosphere or improper operation is not covered under this limited one (1) year warranty. Also, the following items are not covered under the MAPEX Warranty; heads, cymbals, plating, pedal beaters, springs, snares, straps.

Cable Warranties:

Studio One, DLX and Standard Series Cables

All Yorkville cables are warranted to be free from defects in material and workmanship for the lifetime of the original purchaser. Contact an authorized Yorkville dealer to repair or exchange this product. Freight charges, consequential damages or damage as a result of improper installation, accident or natural disaster are excluded under the terms of this warranty. Warranty valid in Canada and USA only, Warranty in other territories may vary.

A-Link Cables & Connectors

This A-Link product is warranted to be free from defects in material and workmanship for the lifetime of the original purchaser. Contact an authorized A-Link dealer to repair or exchange this product. Freight charges, consequential damages or damage as a result of improper installation, accident or natural disaster are excluded under the terms of this warranty. Warranty valid in Canada and USA only, Warranty in other territories may vary.

Instrument Stands, Book Stands, Studio Furniture & Electronics - Two Year Limited Warranty

If this product should fail within two years of the original purchase date due to a manufacturing defect, simply return it to your Dealer with original proof of purchase and it will be repaired free of charge. Freight charges, consequential damages, weather damage, damage as a result of improper installation, damages due to exposure to extreme humidity, accident or natural disaster are excluded under the terms of this warranty. Warranties listed are valid only in Canada and the United States only, other territories may vary.

Tubes - 90 Day Limited Warranty

Tubes are warranted for 90 Days against manufacturer's defect only. If you install new tubes and suspect a defect, return them to your authorized dealer as soon as possible with original proof of purchase for replacement at the dealer's discretion. Freight charges, consequential damages, weather damage, damage as a result of improper installation, damages due to exposure to extreme humidity, accident or natural disaster are excluded. Warranties listed are valid only in Canada and the United States only, other territories may vary.